Setting up the Messenger

Updated this week · Channels

Setting up the Messenger — this article walks you through everything you need to know, step by step. It applies to all plans and takes about five minutes to read.

Start from Channels in your dashboard. Each setting described here takes effect immediately for your whole workspace, and you can revert any change at any time. If you use BIX, it picks up updated settings within a minute — no redeploy needed.

If you get stuck at any point, open the Messenger in the corner of this page. BIX answers instantly, has read every article in this help center, and will hand you to a teammate whenever you prefer a human.