WordPress plugin
Your whole helpdesk, inside wp-admin.
One plugin puts the CYBIX messenger on every page and brings the complete CYBIX dashboard into WordPress. Your team answers customers where they already work — no second login, no tab-switching, no other tool to learn.
Only with CYBIX
The inbox lives in your WordPress admin — exclusively with CYBIX.
Other chat plugins drop a widget on your site and send you elsewhere to reply. CYBIX signs your administrators straight into the full inbox under a CYBIX menu in wp-admin, using a short-lived hand-off instead of a separate account.
- A CYBIX menu item that opens the full inbox, contacts, BIX and settings inside wp-admin
- A dashboard widget with open conversations and messages waiting for a reply
- An admin-bar badge on every admin page: CYBIX · 3 open
- Each teammate connects their own CYBIX account once; from then on no separate login
- Signed-in WordPress users arrive with name, email and role attached
- Branding, greeting and BIX behaviour managed once, live on every site
What you get
BIX answers first
The AI agent replies instantly from your own crawled content, in the visitor's language, and hands over to a human when it should.
Messenger on every page
One script tag, enqueued the WordPress way with defer. Works with page caching — the loader is static.
Tickets from the chat
A question that needs follow-up becomes a ticket in the same thread, with the visitor's details already filled in.
Who you are talking to
Logged-in users are recognised. With WooCommerce, their order history comes along too.
White-label ready
Point the plugin at your own domain and your customers never see cybix.app.
EU hosting, GDPR DPA
Data stays in Germany and Finland, each workspace in its own database, under an Art. 28 agreement.
Live in three steps
Step 1
Download and activate
Grab the zip from your CYBIX dashboard while signed in — it already contains your widget id and site key — and upload it under Plugins → Add New.
Step 2
Check CYBIX → Settings
Widget id and site key are filled in; decide whether signed-in users are passed through. That is the whole configuration.
Step 3
Connect your account, open the inbox
CYBIX → Settings → “Connect my CYBIX account” signs you in once; the full dashboard then appears inside wp-admin and the dashboard widget and admin bar start counting.
Browsers that block third-party cookies inside iframes (some Safari and Firefox settings) show an “Open in a new tab” button instead of the embedded inbox; that signs you in the same way, without the iframe.