Get BIX and CYBIX for a single, fully integrated customer service platform
New customer offer: Save 35% on Essential plan
Our BIX AI Agent + CYBIX plans
Essential
Includes BIX AI Agent
Customer support for individuals, startups, and small businesses.
From $0.69 per BIX outcomei
$19$12 per seat/mo
Key features include
- BIX for service, sales & ecommerce
- Messenger
- Shared Inbox
- Tickets
- Help Center
- Pre-built reports
Advanced
Includes BIX AI Agent
Powerful automation tools and AI features for growing support teams.
From $0.69 per BIX outcomei
$55 per seat/mo
Every Essential feature, plus
- Multiple team Inboxes
- Workflows automation builder
- Round robin assignment
- Custom reports
- Multilingual Help Center
- Social channels
Expert
Includes BIX AI Agent
Collaboration, security, and multibrand features for large support teams.
From $0.69 per BIX outcomei
$85 per seat/mo
Every Advanced feature, plus
- SSO & identity management
- HIPAA support
- Multibrand Messenger
- Workload management
- SLAs & advanced routing
- 99.9% uptime SLA
Already have a helpdesk?
BIX AI Agent
Use BIX with your current helpdesk including Salesforce and more.
From $0.69 per BIX outcomei
No seats required
Features include
- Set up in under an hour on your current helpdesk
- Answers email, live chat, phone and more
- Resolves in 45+ languages
- Only pay for resolved conversations
Add-ons
Included in your free trial. Add or remove anytime.
ProIncludes Operator
Advanced AI features to analyze performance, monitor quality, and improve BIX, plus Operator, an agent for your customer operations.
From $59 /mo
Copilot
Increase agent efficiency with a personal AI assistant in the inbox. Free to use in 10 Copilot and 10 AI Auto-translation conversations per agent/mo.
$19 per agent/mo
Proactive Support Plus
Advanced in-app and outbound support features including Posts, Checklists, Product Tours, Surveys, and Series campaign builder.
$59 /mo
Get an estimate
based on your needs
Find the right plan for your team
Get an estimated cost for CYBIX’s AI-first customer service platform, based on your team size, expected BIX outcomes, and more.
See the ROI impact BIX could have on your business
Estimate how much time and money BIX could save your team, based on your current and future support volume.
Startups get 93% off
Get a direct line to your customers with best-in-class support.
FAQs
CYBIX pricing has two components:
- Seats: You pay per teammate based on your plan (Essential, Advanced, Expert)
- Usage: You pay for what you use (e.g. BIX outcomes, messaging channels)
All plans include access to CYBIX and BIX AI Agent. Want a tailored estimate? Use the pricing calculator.
Ready for customer service
that feels effortless?
Give your team faster, more personal support with a helpdesk and AI Agent that work as one.
Free 14-day trial · Cancel anytime · No credit card required
Migrate from Zendesk or Freshdesk with our free import tools — conversations, articles, and macros included.